Customer Helpdesk

Online Complaint

Click here to register Online Complaint
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Customer Care number

18002336427 (Toll Free) / 022-62242424 (Chargeable)


Email IDs:

statement@denabank.co.in (For E-Statement related issues)
denaiconnect@denabank.co.in  (For Internet Banking/OTP/SMS Alerts related issues)
denamconnect@denabank.co.in  (For Mobile Banking related issues)
atmswitch@denabank.co.in (For Card related issues )

support@denabank.co.in (For all types of complaint/queries)

All Customers are requested to update Correct Mobile Number and email id in Bank records.


The Address of Customer Service Cell at the Bank Corporate office is as under:

Customer Service Cell,
Dena Corporate Centre
C-10, G Block, 
Bandra-Kurla Complex
Bandra [E].
Mumbai- 400 051

Branch Manager shall be available at the Branch between 2.30 pm to 4.30 pm on 15th (next day if 15th is holiday or half day) of every month  for the customer to attend their grievance and suggestions.
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Complaints through SMS:-

Just Send a single word SMS- “DENAHELP” to 56677*  (*Charges applicable)