ग्राह्क सहायता केंद्र

Online Complaint

Click here to register Online Complaint

Customer Helpdesk for issues related to Digital Banking

Toll Free 18002336427 (24X7)

Email IDs:

statement@denabank.co.in (For E-Statement Issues)
denaiconnect@denabank.co.in  (For Internet Banking/OTP/SMS Alerts related Issues)
denamconnect@denabank.co.in  (For Mobile Banking Related  Issues)
atmswitch@denabank.co.in (For Card Related  Issues )
atmibr@denabank.co.in (For ATM Transaction failure and refund related issues)

All Customers are requested to update Correct Mobile Number and email id in Bank records.

Customer Helpdesk for issues other than Digital Banking

Toll Free 1800225740 During Business Days (Working Hours 10:00 to 17:00 Hours)
Email ID: - csc@denabank.co.in

Customer Service Cell,
Dena Corporate Centre
C-10, G Block,
Bandra-Kurla Complex
Bandra [E].
Mumbai- 400 051

Branch Manager shall be available at the Branch between 2.30 pm to 4.30 pm on 15th  (next day if 15th is holiday or half day) of every month  for the customer to attend their grievance and suggestions.


Complaints through SMS:-

Just Send a single word SMS- “DENAHELP” to 56677*  (*Charges applicable)