Service Name	When the Service is to be availed.
Re-Loading	The mobile banking application has to be loaded on new handset                                   or The application on the existing handset is deleted or is not starting or is not functioning properly                                     or The customer has forgotten the login password                                      or The customer's login password has been blocked.
Withdrawal	Customer wants to suspend the facility till further notice.
Re-activation	The customer wants to renew the facility on the same mobile handset.
Reset MPIN	Customer has requested for re-issuance of new M-PIN.
Mobile Number Modification	Customer wants facility on new mobile number on same mobile handset.
Unblock MPIN	The customer wants to enable the M-PIN that has been blocked on account of wrong entry of the M-PIN.