Pensioners of Central and State Governments can open a separate pension account in any of our branches.

Pensioners are requested to produce the life certificate o­nce in a year (i.e. in the month of November) to enable the branches to pay pension without interruption/delay.

The pension will be credited by the branch to the pensioner's savings or current account during the last four working days of the month. The pension for the month of March will be credited o­n or after 1st working day of April. The pension will not be paid in cash or through a joint account. Every pensioner is required to submit life/marriage/remarriage/ unemployment certificates periodically.

REMITTANCE SERVICE

Customers may remit funds from o­ne centre to another centre by Demand Draft or Telegraphic Transfer (TT), etc., by paying specified charges as per the Bank's rules.

The customers can utilise the facility of Electronic Funds Transfer (EFT) System operated through RBI for transferring funds upto Rs. 2.00 Crores to and from following cities:
Ahmedabad, Banglore, Bhubaneshwar, Chandigarh, Chennai, Guwahati, Hyderabad, Jaipur, Kolkata, Mumbai, Nagpur, New Delhi, Thiruvanthapuram, Patna.

Demand drafts, telegraphic transfers and travellers cheques for Rs.50,000 and above will be issued by the banks o­nly by debit to the customer's account or against cheques or other instruments tendered by the purchaser and not against cash payment. Similarly, such payments for Rs.50,000 and above will be made through banking channels and not in cash.

ISSUE OF DUPLICATE DEMAND DRAFT WITHOUT RECEIPT OF NON-PAYMENT ADVICE

As directed by the RBI, the banks will issue duplicate demand draft upto Rs. 5,000/- o­n the basis of adequate indemnity and without obtaining Non-Payment Advice from the drawee branch.

TIME FRAME FOR ISSUE OF DUPLICATE DRAFT

As directed by the RBI, the banks will issue duplicate demand draft to the customer within a fortnight from the receipt of request. For delay in issuing duplicate draft beyond the above stipulated period, the banks will pay interest at the rate applicable for fixed deposit of corresponding maturity in order to compensate the customer for such delay.

CASH ORDER (i.e. PAY ORDER, BANKER'S CHEQUE)

Cash Order is issued for making payment locally.

Issue/payment of cash order for Rs.50000/- and above is to be made o­nly through the bank account.

Validity period of cash order is 6 months. This can be revalidated by the issuing branch o­n written request of the purchaser.