Click Here to Download the Format for filing complaint for failed ATM transactions
The first point for redressal of complaints is the bank itself. The complainants may approach the Banking Ombudsman only if the complaint remains unresolved at the bank level within a month.
Customer can lodge their complaints with the Branch , Regional Office , the Customer Service Cell or with the Nodal Officer for grievance redressal. His Name and other details are as under:
|Dena Corporate Centre,
C-10, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai-400051
Phone - 022-26545456