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Notice Board for Customers
Citizens Charter
Right to Information Act 2005
Deposit Policy
Compliance Officer for Code of Banks Commitment to Customers
Grievance Redressal Policy
Customer Service Cell
Compensation Policy
Death Claim and Missing Persons Settlement Policy
Whistle Blower Policy
ATM/Debit Card Services
Dena Credit Card Service
Policy for Appointment of Statutory Auditors
BCSBI Codes
Fair Practice Code - General
FAIR PRACTICE CODE - LENDERS
Code of Bank’s Commitment to Customers
Code of Bank’s Commitment to Micro and Small Enterprises
EPoll Customer Rating
Banking Ombudsman Scheme 2006
Cheque Collection Policy
Policy for Appointment of Recovery Agents for collection of dues and Repossession of securities charged to the Bank
Corporate Governance
Security Alert
Complaint
Analysis of complaints
BCSBI Codes
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